Our Staff

Since the company's beginning in the 1930's, Kraft has been a family run company that highly values its staff as well as its customers. Kraft instills in each employee loyalty, trust, and a sense of belonging.

We place great importance on long-standing relationships with both staff and clients. Many of our staff has been with us for 20 years or more, enabling established clientele to deal with the same knowledgeable and efficient sales people over long periods of time.

Everyone is dedicated to making your project go as easy as possible. We keep up-to-date on new, technically sophisticated products. We understand and appreciate the nuances of hardware finishes and styles, the intricacies of door hardware schedules, and the myriad requirements of luxury shower systems.

Our staff is committed to keeping your construction/renovation experience a problem-free and pleasant one. Each sales associate has the knowledge and ability to assist and see an entire project through to completion.

Orders are processed and followed-up in a timely manner through the dedicated warehouse and customer service team.

Our shop personnel maintain the highest standards for every order, whether it is polishing a few knobs or creating Kraft's own architectural sink stands. Everyone works together to ensure that the customer is not only satisfied, but eager to bring their next project to Kraft.